A Packaging Redesign That Cut Costs, Reduced SKUs, and Delivered Retail-Ready Kits
Learn how NewStream Enterprises revamped and elevated an OEM’s filter kit packaging program while cutting costs.
Partnering with NSE at a Glance
Retail Ready Packaging & $100k in Annual Savings
A multi-industry access equipment manufacturer needed to improve performance with its existing kitting provider, which could not support the OEM’s requirements for lower error rates and retail-ready packaging. NewStream delivered a cost-effective, high-quality solution through packaging design, kitting, and procurement expertise.
To support the customer’s go-to-market goals, NewStream invested in specialized packaging equipment and launched the program with filter maintenance kits. The solution scaled quickly, with nearly 90% of the product category transitioning to NewStream’s kitting operations in Springfield, Missouri.
Higher-Quality Packaging. Less Damage. Fewer Errors.
The Challenge
Used conventional packaging with standard regular slotted containers (RSCs).
Not retail-friendly; the packaging was not designed for shelf presentation or direct-to-customer display.
Lacked branding, resulting in a generic, unmemorable appearance.
Visually unappealing and inconsistent with the OEM’s brand standards.
Boxes were frequently damaged during shipping, leading to product risk and rework.
The Solution
- Conducted upfront engineering research to define packaging requirements.
- Invested in a heat tunnel and built a dedicated packaging line.
- Developed a custom suspension-pack method to protect components in transit.
- Designed a branded, briefcase-style box and durable outer carton.
- Consolidated 31 filter kits into just two box sizes.
- Reduced packaging and shipping costs by eliminating the need for pack fill.
Real Results Matter.
When asked why the customer made the switch to NewStream, they replied, “Quality and pricing. Kitting out of our PDC has a significant error rate, and it’s hard to determine the true cost of that,” a customer representative said. “You don’t know how much that impacts the customers’ buying decisions the next time they need parts.”
“Two strengths of NewStream include their willingness to work with the customer to achieve a win-win scenario for both companies, as well as their responsiveness to requests. I look forward to growing the relationship between our company and NewStream.”
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Improvements Across the Board
A manufacturer of access equipment for a variety of industries was looking for improvements with their current kitting provider. The original equipment manufacturer (OEM) was interested in a lower error rate and retail-ready packaging solution, which the current service provider could not offer.
The solution was for NewStream to provide the customer a cost-effective, quality product through packaging design, kitting, and procurement capabilities.
NewStream invested in specialty packaging equipment to help the customer meet its go-to-market goals with a classy, retail-friendly look to match end-user preferences.
The teams started the on-boarding process with filter maintenance kits, eventually moving 90% of this product category to NewStream’s Springfield, Missouri kitting operations.
When asked why the customer made the switch to NewStream, they replied, “Quality and pricing. Kitting out of our PDC has a significant error rate, and it’s hard to determine the true cost of that,” a customer representative said. “You don’t know how much that impacts the customers’ buying decisions the next time they need parts.”
Through the life of the program, NewStream associates boast an error rate of 0 PPM since the inception of the kitting program with the OEM.
The partnership with this access equipment manufacturer continues to grow as NewStream builds upon its strong relationship of trust, quality, on-time delivery, and customer service.
- Increased customer service and qualitythrough product offering and responsiveness to requests
- Provided the customer with a cost-effective retail design
- Achieved an error rate of 0 PPM
- Created a trusting relationship with the customer, transitioning 90% of the product category to NewStream
The Challenge
A manufacturer of access equipment needed a retail-ready packaging solution for its filter kits while also keeping quality, on-time delivery, and customer service top priorities.
The Solution
The solution was for NewStream to provide the customer a cost-effective, quality product through packaging design, kitting, and procurement capabilities.
“Two strengths of NewStream include their willingness to work with the customer to achieve a win-win scenario for both companies, as well as responsiveness to requests. I look forward to growing the relationship between our company and NewStream in the future.”
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