Our Customers’ Success
Turn a Burden into a Big Win
During the busy season, a leading agricultural original equipment manufacturer (OEM) contacted NewStream with an issue: capacity in their recently built Midwest parts distribution center was strained. There was a significant backlog of packaging work orders, and customer orders were not being fulfilled. After switching to NewStream for single parts packing, the OEM observed a 75 percent reduction in customer backlogs in just two months, a 4X increase in volume in the first two weeks, and an increase in order fill rates, warehouse utilization, and customer satisfaction.
Commit to Quality and Cost Efficiency
An OEM for a variety of industries wanted to improve their current kitting because they needed a lower error rate and a retail-ready packaging solution for their kit filters, which their current service provider couldn’t provide, all while maintaining quality, on-time delivery, and excellent customer service. After transitioning their kitting two NewStream, the company witnessed an immediate improvement in customer service and quality, a reduction in retail design costs, and a perfect error rate of 0PPM.
Provide Maximum Flexibility
A Canadian manufacturer of natural gas technologies for on-off highway applications was dissatisfied with their inefficient on-time delivery, which averaged only 65%. They realized they needed to focus on their core competency of manufacturing and made the decision to outsource NewStream to handle the supply chain management. By having its prime location and providing customized kitting and packing solutions depending on the client’s needs, NewStream was able to help the manufacturer increase its on-time delivery to 98% in less than 12 months.
Keep North America Running
A truck and engine manufacturer contacted our team to express their frustration with their current supplier’s QLS sensor assemblies. As is typical in today’s environment, the manufacturer was unable to keep up with current demand, resulting in a large shortage. NewStream’s employee-owners were happy to provide a solution by assembling the sensors on-site. Within the first 3 days, the team shipped its first unit. After only 7 weeks, the line was producing 600 sensors every day, 180 more than requested by the customer.
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